Getting your resident state license, or designated home state license, is the first and most important step in an insurance claims career. But what other insurance adjuster training do you need? And perhaps more importantly, how can you learn to do the actual job?
Your employer, whether an insurance carrier or IA Firm, will want to take some control over your training so you do things the way they prefer. But there are steps you can take to gain knowledge and skills that will set you ahead of your peers when it comes to doing the actual job. We’ve spent the past few years developing courses that will elevate your training to the next level. And they’ll look great on your claims adjuster resume.
These are all available on your state’s continuing education page or licensing page, if not available for CE. Our support team is available to answer any questions you have.
Insurance Adjuster Skills Training
Xactimate Training
Learning Xactimate is something you see us recommend again and again for new adjusters. It is far and away the most used estimating software in the industry, and you simply can’t be a claims adjuster without knowing how to use it. AdjusterPro Co-Founder Adam Gardiner wrote a great blog article about his first deployment experience that explains why it’s vital to get a handle on the software before you go into the field.
Good Xactimate training, like AdjusterPro’s, not only helps you learn the program itself, it walks you through how to actually scope a claim. Our trainer is also Xactimate Certified and will prepare you to pass the Xactimate I or II level certifications – great for your resume!
Residential Construction Basics
This is a great course for those with little to no experience in the construction or building industry. After all, you can’t estimate what you don’t understand. It’s also the perfect course to take before Xactimate Training. Our 4-hour course is designed deliver the essential construction knowledge adjusters need in a clear, practical format with images, so you can focus on what matters: accuracy, confidence, and faster claims. Unlike generic contractor training or checkbox CE modules, this course was built by adjuster educators for practical, in-the-field use.
Estimating Property Damage Claims
These courses, developed in partnership with a top insurance company, were created to teach the practical knowledge and estimating skills adjusters use while in the field working claims. The discounted bundle includes courses that review different components and materials, as well as how to estimate damages to the systems and structures listed below. These courses are ideal for individuals with some experience in Xactimate who are ready to advance to the next level in their estimating game. Buy as a discounted package or individually as needed.
- Estimating Cabinets, Countertops, & Trim
- Estimating Commercial Damage
- Estimating a Home’s Internal Structures
- Estimating Foundations, Framing, Windows, & Doors
- Estimating Interior Walls & Floors
- Estimating Mitigation & Remediation
- Estimating Roofs & Exterior Walls
Check your state CE page to find your state-specific course.
Adjuster Success Method
The Adjuster Success Method course, created by veteran adjusters and AdjusterPro alumni, was developed to give adjusters inside knowledge on how to get hired, what tools you’ll need to get the job done, and most importantly, offer a step-by-step guide on handling your claims. It goes beyond the standard training to answer questions like: how do you create real long-term success as a claims adjuster? How do you get a job and maintain your income? What do you really need to know about the industry to establish a solid career and avoid pitfalls? While not available for CE, it is included in every one of our Total Adjuster Packages.
California Earthquake Adjuster Certification Standards
Our California Earthquake Adjuster course covers all of the topics required by the California Department of Insurance to adjust earthquake claims. It also includes the 40-question final exam, which you must pass to become certified. With this one course, out-of-state adjusters can obtain CE hours and add a sought-after certification to their resumes. While it is required for California adjusters, this course is the standard for anyone who wants to help with earthquake claims in the U.S.
Check your state CE page to find your state-specific course.
Agricultural Claims Courses
If you’re interested in specializing in agricultural claims, consider becoming a Farm/Ranch Certified Specialist. We’ve partnered with the Agricultural Claims Association to offer these certification courses online. Obtaining this certification is also a great way to expand your capabilities and grab the attention of potential employers.
Soft Skills: The Essential Art of Adjusting
Xactimate, policy interpretation, and scoping damages are the tools of the trade, and you absolutely need them. But ask any IA Firm manager or insurance carrier what causes them to let an adjuster go, and the answer is rarely “they didn’t know how to sketch a roof.” It’s almost always a lack of “soft skills.”
This new class will help you unlock the human side of claims handling and elevate your career as an insurance adjuster. While technical expertise is essential, it’s your ability to communicate, connect, and problem-solve under pressure that truly sets you apart.
Advanced Driver Assistance Systems
Today’s vehicles are rapidly evolving and significantly more advanced than even 10 years ago. One of the most prominent new technologies is the emergence of Advanced Driver Assistance Systems. This course will cover the basics of what constitutes an ADAS component or system, how these technologies relate to one another, and address a few repairability concerns following a loss.
